How does the pick-up for your parcel work?
• Fill in the return form
• Go to studioanneloes.returnista.com
• Schedule a pick-up appointment
• Have your package picked up at home or at a different address
• You don’t need to print a label
• Choose a day & time slot that suits you best
• Easy payment
• Return costs vary per country
How does the payment work?
The return costs with Returnista within the Netherlands are € 5.95. Look to right for the alternative prices for another country. After confirmation of the pick-up appointment, you will receive a possibility to pay. After that the appointment is final, your package will be picked up. You do not have to print a label for this, the carrier will ensure that the correct label appears on your package.
You can also bring your package to a DHL or UPS point. Look below for more information.
How does the drop-off of your parcel work?
If you've chosen to bring your own package towards a DHL or UPS point, you will receive an email from Returnista with a return label after your payment. You can bring your package to a DHL or UPS point of your choice.
Do you have any questions about your return shipment via Returnista? Please contact our customer service.